Service Testimonials
Donald- Wow! The best service, the best place to go for dependable work, kindness, thoroughness, - just a wonderful place from the work done to the people who provide the service.
Kathy- The technician went above and beyond my expectations on such a hot day. I've dealt with Hamilton for almost 30 years and always get treated like family.
Derick- Truly exceptional and I already set up my next appointment because of the quality service and respond to my needs.
Marc- Staff very accomodating. I wanted something extra done and they made time to do it. Great!!!
Cindy- I own a Mercedes and brought my daughters car in for service and got more out of my stay with you guys vs the Mercedes dealership. Hey who knows, maybe I'll be purchasing a volkswagen for myself next time around.
Jeffrey- My service consultant, Anthony, the parts person (name unknown), the agent who did the electronics work, John, and the "mentor" helping with the organizing of the service, Abraham, were ALL EXCEPTIONAL.
Peter D.- As always, the care for our car and our satisfaction was 1st priority.
Gusela S.- My service Rep. is always extremely courteous and accommodating, when I purchase another vehicle I will use Hamilton VW, because I love my VW, and the great service you provide.
Doug F. – My car was taken in on time, delivered on time, and the price quoted was correct. I was even given a loaner for the day, which was totally unexpected. Great Job!
Leslie M. – As always prompt and courteous service.
Catherine M.- I couldn't’t ask for a more competent and pleasant service experience. The fine quality of your service department is the reason I drive up from Philadelphia for my service needs! Keep it Up!
Dara F.- Excellent service as usual. Thanks!
Kathie H. –Everything was great! We will definitely be back to the dealership again for service. Thank You again !
Darrin M- Very friendly team, I appreciated the mechanic taking a few minutes and talking to me about my car.
Jesse F. – I was very satisfied with my visit to your dealership’s service department. All my service concerns were addressed in a timely manner, and Ginny my service advisor, and Mike the technician were very pleasant and thorough. I look forward to returning for future service.
Teresa T. - I am very happy with the service I received at Hamilton VW. During my recent visit, it was recommended that I get new tires due to uneven wear. I worked with Abraham DelValle and he is always a pleasure to deal with; he explains the work that needs to be done and he even researched various tire models and called me back with the information. The research he did saved me a great deal of time and I truly appreciate his professionalism. I was given a loaner car for the time my car was at Hamilton which made my commute to work hassle free. I highly recommend Hamilton VW! Keep up the great work! I know my VW is in good hands.
Michelle D.- Since buying my car in 2008 I have been to several VW dealerships for my service including Flemington, Somerville, and most recently Bernardsville, since they were closest to my residence. Each one of those dealerships was worse then the one before. I located the Hamilton dealership on the VW website and although I was hesitant as it was so far from my house, I was EXTREMELY PLEASED with the service and courtiesness of staff. Great Job!!!!
Karen B.- I love my VW service department! They're professional, helpful, and accommodating.
Jesse F.- Once again I'm extremely satisfied with the care and service I've received from Hamilton VW. Ginny makes me feel like my business is truly appreciated, and is always a pleasure to deal with. Thank you once again!
Michelle A.- I would give them a 12 out of 10! Excellent work and customer service!
Janet G.- I had an "emergency" visit to replace a directional signal lightbulb. I was taken in a reasonable amount of time and so did not wait long. Everyone was pleasant and professional.
Edward F.- OMG your service department is excellent! I really have no complaints or additional recommendations, you guys are the best!
Carl E.- There are two laws of nature A: VW, why buy or drive anything else? B: Hamilton VW. Why would anyone go anywhere else? Best dealer there is. Done right. always.
Catherine M.- We bought our car from you, but we live in downtown Philadelphia. I have tried using more local dealers for service, but I travel an hour plus each way to come to you for service- I think that says it all!
Keith H.- A+ job. Your dealership is a class act.
Brian B. - Every single one of my issues/concerns was addressed with such a welcoming attitude and confidence! I honestly have never had such a FANTASTIC experience at anyother service department EVER and I have owned many cars and had the misfortune of dealing with many other local dealers who are awful! I know a TON of people and everyone is going to hear how wonderful our experience was! THANKS A MILLION!
Edward P.- As usual Hamilton VW did a great job servicing my vehicle. Special thanks to my Service Advisor Ginny who always goes out of her way to insure that loyal customers are appreciated.
Gary H.- I was very happy with the way I was treated when I brought my vehicle in for service. While talking to another customer waiting for her vehicle to be serviced, she also commented how great you guys are and and just how well you treat your customers. I am very happy that I bought my VW from Hamilton VW and would never even consider taking it to anywhere else for service. Thank you for making me feel like a valued customer.
Brian B.,- John, the service manager took a hands on approach to resolving our service. My wife and I give John and everyone involved in this service experience a 100% in every category possible. Still can't believe they got it right in one shot! Superior Chevrolet blew it FIVE times and that is not an exaggeration. The only 2 visits we have had to your service department were by far the best I EVER received from ANY dealership. That includes Haldeman, and Peruzzi as well. It has been decided that thanks to John and your get it right the 1st time service, our next automobile will be a VW. Turns out your dealing with two customers that are perfectionist; expects the best and despises incompetence, ignorance and excuses. Your staff has shown none of those traits.
Philip J., - Excellent Service. This service department is by far the best VW Service department in my area. Service Manager John Lynch has been the ultimate eprofessional in my opinion. As a result all the people that I have dealt with have been courteous and show a real desire to do a 1st class job that is not often found in today's workplace.
Kurt K.,- Excellent service, extremely courteous staff. They gave me a loaner, helped me get my carseats transferred, fixed all the issues with my Touareg, and applied the email discount without problems. Overall MUCH better service than I've had with any other VW dealership. Makes the 20 minute drive worth it.
Donald C.- This VW dealership is superior to any we have used with our VWs and other makes of cars over the years. It really is this dealership that keeps us buying VWs. What a great place, with great staff and quality cars-thank you!
Bruce M.- dealerships.. flim-flam, disorganized, or worse. Thanks for your good work and good attitude toward customers.